Technology in the workplace has a direct effect on the way a company communicates internally and how they regulate when and where employees are working from. The standard for today’s work culture is becoming more reliant to working online.
Working millennials have a huge impact on the way people inside a company communicate with each other. According to Pew Research Center, millennials are now the most prominent generation in the workforce today. Their outside communication habits are becoming the model for communication inside the office. Their aversion to making phone calls is promoting the use of text messaging, emailing, and instant messaging apps, such as Slack and Google Hangouts, as the primary forms of communication between coworkers. This type of communication can help eliminate hierarchical barriers and allow for more effective collaboration across the whole company.
While this all sounds like a great way to boost productivity, there are downfalls to this form of communication. Smartphones can become a distraction in the workplace with the constant notifications disrupting a worker’s focus. A lack of focus can lead to errors in work. Instant messaging apps can also open the door to work becoming a nonstop chat room. Managers might need to enforce a set of rules to avoid problems such as these.
The easy access to internet connection almost anywhere these days is making way for more people to work remotely. Working from home, or remotely, is becoming a popular trend as well with companies allotting a certain amount of work from home days or more flexible hours for the typical workday.
At the same time, this technology allows access to work 24 hours a day, 7 days a week, leading to an “always-on” kind of job. As stated above, these new communication trends are allowing managers to be able to reach their workers any time of the day with a quick text or email. This can lead to employees feeling overwhelmed and unable to disconnect from their jobs. For a better employee experience, a healthy work-life balance needs to be promoted by employers.
Productive habits must be taught to avoid the abuse of this new way of working. However, with the use of the right technology, collaboration and efficiency can thrive in the workplace, bettering today’s work culture.